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Lead Flow

Product Manager Hub Lead Flow Overview This streamlined workflow is designed to capture and nurture leads who are seeking help with human-AI collaboration optimization. The system operates through two main stages: Stage 1: Initial Lead Capture & Acknowledgment The process begins when a potential client submits their challenge through Supabase, triggering an immediate acknowledgment email via Outlook. This interaction is then recorded in Airtable, creating a centralized lead record with the client's problem statement and contact information. Stage 2: Value-Added Follow-Up For leads who don't immediately schedule a consultation, an intelligent nurture sequence activates. The workflow monitors engagement, then uses Claude AI to analyze the client's specific challenge and generate personalized, actionable recommendations. These insights are delivered via a tailored email that demonstrates expertise while providing immediate value. The interaction is then tracked in Airtable to maintain a complete history of the client relationship. This automation balances efficiency with personalization, leveraging AI to understand client needs while preserving the human touch that differentiates Product Manager Hub. The system embodies the company's core expertise: helping businesses identify where human expertise is irreplaceable and where AI enhancement creates the most value.

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Key Features

Immediate response to all inquiries

Personalized recommendations based on specific challenges

Streamlined path to consultation for interested leads

Comprehensive tracking of all client interactions

Demonstration of the human-AI collaboration approach through the lead nurturing process itself

Technologies Used

AirTable
Outlook
MS Bookings
Text Parser
Claude
Supabase

Results

Conversion Rate from AI-Generated Recommendations to Consultations

Response Quality Index (RQI)

Time-to-Value (TTV)

Lead Flow
Customer Journey Map
Visualization of the customer journey automation process